Second to None
Second to None
Second to None
Second to None
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scout (品牌声誉监控)

专心倾听。
精简信息。
关闭循环。

声誉就是一切,在当前的环境中,您的客户以及各种匿名声音对您的组织的感知比以往任何时候都有更大的影响。

首屈一指的“童子军计划”倾听人们的言论,从网络上搜刮流行的评论网站,以发现并帮助你解读自己在关键市场中的地位。我们可以帮助您将谈话转化为见解和机会。

https://www.second-to-none.com/wp-content/uploads/2019/11/scout-1245x450-1.jpg

scout tools

Social Media Monitoring
Customer reviews have an outsized social influence on consumer perception of your brand. With our Scout tool, we listen in and help you recognize the most influential voices across websites.
Industry-Specific Research
High-level review sites that focus on a specific industry can garner relevant, targeted information that provides value to the evolution of your customer experience.
Reporting Portal
Customer feedback can spark action only if it’s understood. Our reporting portal collects information in a customizable hub easily accessible to team members.
Interaction Opportunities
Our Catapult reporting tool makes it easy to respond to negative online reviews.
Integrated Program Design
We design and customize your data collection around how your customer views and interacts with you to ensure the information is relevant and actionable.
We’ll listen in to help you own your reputation.
Create Customer Experience Joy