Second to None
Second to None
Second to None
Second to None

scout (品牌声誉监控)




scout tools

Social Media Monitoring
Customer reviews have an outsized social influence on consumer perception of your brand. With our Scout tool, we listen in and help you recognize the most influential voices across websites.
Industry-Specific Research
High-level review sites that focus on a specific industry can garner relevant, targeted information that provides value to the evolution of your customer experience.
Reporting Portal
Customer feedback can spark action only if it’s understood. Our reporting portal collects information in a customizable hub easily accessible to team members.
Interaction Opportunities
Our Catapult reporting tool makes it easy to respond to negative online reviews.
Integrated Program Design
We design and customize your data collection around how your customer views and interacts with you to ensure the information is relevant and actionable.
We’ll listen in to help you own your reputation.
Create Customer Experience Joy